Support Center

I received a license code "VSN-.." from a reseller but can't use it to activate Liquid Notes.

Last Updated: Oct 13, 2017 06:33PM CEST
This article talks about having received a license code starting with "VSN-.." from a reseller of Liquid Notes which can't be used for product activation.

Quick answer: This is a temporary code from Best Service, a distributor of Liquid Notes. Use this temporary code to retrieve the license code for Liquid Notes on their website. See instructions below.

[Update, 13 Oct 2017: A new license management system is used as per today, which renders the Nalpeiron license manager as obsolete. Fill in your customer data in this form for us to provide you with the latest software build - http://re-compose.com/activate-your-license-for-liquid-notes.html​ ]
 

Temporary code delivered by reseller

Liquid Notes can be purchased directly from our website, or at one of the qualified resellers carrying the product in their catalogue. For this, a reseller buys licenses for Liquid Notes from a distributor, either on demand with any purchase being made or in bulk.

Depending on the reseller's infrastructure (for example, offline or online web shop) in combination with the distributor's backend / warehouse system, it may happen that only a temporary code is delivered to you by a reseller after you completed the purchase with them. This code can't be used to activate Liquid Notes, instead you need to retrieve the license code from the distributor's website.
 

Retrieving the license code for Liquid Notes

For all temporary codes starting with "VSN-.." follow the steps hereafter to get your license code for Liquid Notes, which you can then use for activation of the product:
  1. Go to the Best Service website - https://ssl.bestservice.de/account.asp/login/en
     
  2. Register for an account there by clicking on "Sign in / Register"
     
  3. Use the temporary code delivered by your reseller and starting with "VSN-.." to retrieve the license code for Liquid Notes 
  4. Activate Liquid Notes using the license code retrieved

License codes for Liquid Notes are 18 digits long and usually start with "306700-..". If for some reason the Best Service delivers a code in a different format to you, reach out to us!
 

Need Help?

Should you require assistance, get in touch with us at support@re-compose.com!
support@re-compose.com
https://cdn.desk.com/
false
re-compose
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete