Support Center

Currently Known Issues

Last Updated: Jan 15, 2015 11:11PM CET

Please find herewith an overview of currently know issues. This list is updated on the fly and may change from time to time.
 

Currently Known Issues

Please click on any of the items below to learn more about them in the respective article on our customer support forum.
 

  1. (Mac) Liquid Notes freezes on start
    When starting Liquid Notes, some users have reported the application to freeze. I.e. the software won't react, and needs to be closed via a "Force Quit".
     
  2. (Mac) Liquid Notes cannot find the IAC bus
    After installing Liquid Notes, the program cannot find the IAC bus and asks you permanently to reinstall the IAC bus.
     
  3. (Mac) Liquid Notes doesn't start after installation
    After installing Liquid Notes on your Mac OS X machine an error message "Unable to load Java Runtime Environment" or "Cannot launch Java application" appears.
  4. (Win) Windows protected your PC
    When trying to install Liquid Notes on a Windows 8 machine, an error "Windows protected your PC" is shown.
     
  5. (Mac, Win) Liquid Notes only shows the logo on start
    When trying to start Liquid Notes, only the logo is shown, and a dialog box may inform you about the status of the trial period. However, even after waiting some minutes the software will not start.

​You may also find other questions answered in the FAQ section of this forum!

Please make sure you always have the latest version of Liquid Notes installed! Downlaod the version for your operating system on our website - http://www.re-compose.com/download-liquid-notes-music-software.html.
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